How it works
Bring us your best
We buy only clean, high-quality secondhand items so that we can offer the best to our community.
Washed
No stains
No holes
In bags
Step 1: Prepare your items
Make sure everything is freshly washed and in excellent condition. See our FAQ for what you can sell or trade.
You can bring up to 3 reusable shopping bags/totes or 1 regular-sized recycling bag (we don’t accept loose items).
Step 2: Book an appointment
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Appointments can be booked directly on our website for either our Little Italy or Mile End location.
Please note that appointments are released one month at a time, and booking opens one week before the start of the upcoming month.
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On the day of your appointment, simply bring your items with you for evaluation.
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We also accept a limited number of same-day walk-in appointments on buying days. Availability is very limited, so you must call the location you plan to visit in advance to reserve a spot.
Buying days by location:
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Mile End: Tuesday, Thursday, Friday, Saturday
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Little Italy: Tuesday, Thursday, Saturday, Sunday
Step 3: We offer you cash or credit
We select pieces for the store based on high quality standards. Our buyers assign a retail value to each item and you choose between store credit (50% of retail value) or cash (25% of retail value).
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If you want to keep unselected items, make sure to retrieve them before closing time. If not, we are happy to donate any unwanted items in good condition to our charity partners, including Le Chainon.
Step 4: Selection
Will you buy everything I bring?
Not usually. We are very selective about what we buy and can only take things we need for the store. Our buyers are pros at knowing what to look for, and sadly we have to pass on many nice items because of a long list of factors including stock levels, desirability, trend etc. It does happen that we won’t buy anything, or very little of what you have offered. We understand that this can be disappointing. We are always happy to explain why we didn’t take certain items, so please be sure to ask the buyer if ever you find yourself in this situation.
Ready to book an appointment?
